Refund policy

 

Exchange & No Return Policy

Thank you for shopping with us. Please read our policy carefully before making a purchase.

We do not offer returns or refunds on any products once they are sold. However, we do provide exchanges under certain conditions.

If you receive a product that is damaged, defective, or has a genuine issue, you may request an exchange. To be eligible for an exchange:

  • The issue must be reported within [48 hours/2 days] of delivery

  • The product must be unused and in its original packaging

  • You must provide proof of damage or defect (photos/videos)

  • The item must pass our quality inspection

Once approved, we will replace the item with the same product (subject to availability).

Please note:

  • Exchanges are not applicable for size issues, change of mind, or minor variations in color/design

  • Products that show signs of use or damage caused after delivery will not be accepted

  • Only genuine manufacturing defects or shipping damage qualify for exchange

We reserve the right to refuse an exchange if the above conditions are not met.

For exchange requests, please contact us at [your support email/contact details] with your order number and issue details.